The City Bus App

The goal of the project is to understand the problems faced by the Local Bus Users on day to day basis and to come up with an efficient solution for the same.

Problem

Local Buses being one of the oldest transportation system, it is still confusing and hard to use for the majority of the population. How Might we solve this problem?

Solution

The end product is going to be a mobile application. that allows you to Check availability of the buses, book tickets and passes online and even track the bus if possible

My Design Process

Primary
Research

Ground Work, Review of Literature. Prepare questioners and conduct surveys and interviews

Secondary
Research

Desk Work, Collect available data, Read articles and watch videos and use all the resources

Empathise

Understand the frustrations and the pain points of the Consumers and empathise with them

After careful consideration

of the datas collected, we identify and define what exactly is the problem

Define

Ideate

Come up with ideas, brain-storm try all the possible directions with an open mind and choose one.

Design the final ideation to an high fed and make constant improvement to it

Design

Primary Research

Frustrations

Out of all the respondents 52% of the people were students, employees and other regular travellers, 18% were vendors and others who travel occasionally and the rest 30% are non-travellers. after all the data being analysed the review of literature is being done to cross check the data collected in the secondary research.

Over Crowding.
non-availability of Change
Route Confusion
Uncivilized behavior of men towards women

Secondary Research

Mentioned issues

Bus stop location is always unclear.
over crowding buses
Nuisance in the bus by some passengers

Narrowing down the demographics to Bangalore, the data were collected, BMTC buses are the primary mode of transport in Bangalore, As of september 2019 BMTC operates a fleet of 6023 buses are available, Which is just 0.1% of vehicle population.

BMTC has a daily ridership of 35.8 Lakhs. which is the majority of the population, Due to crowded buses and confusing timings and routes people use personal vehicles a lot which in turn emits a lot of carbon monoxide which is bad for the environment.